Terms of Service

You must be at least 16 years old to hold an account. If the law where you live requires a guardian's consent for someone your age to enter an agreement like this one, you confirm you have it.

If a feature is added later that connects to a brokerage or trading platform, using it will also require meeting that provider's own eligibility rules, which are usually stricter and normally require you to be 18 or older.

• Give a real email address. Account recovery depends on it.
• Keep your password to yourself and do not let anyone else use your account.
• You are responsible for what happens under your account.
• Tell us promptly if you think someone else has access to it.

Free and Pro. Traquil has a free plan and a paid plan called Pro. The current list of what each includes is on the Plan & Billing page. The Free plan is a complete journal you can keep using for as long as you like.

The trial. A new account gets Pro for 14 days at no cost, starting when you log or import your first trade (trades in the demo account do not count). Until then the account is on Free. Starting it needs no payment details, and it ends by itself: after 14 days your account moves to Free unless you have bought Pro. Nothing you logged is deleted when a trial ends. The first trial is once per person: an email address that has had one, including on an account since deleted, does not get another for 12 months, and neither do addresses from throwaway email services. Those accounts start on Free. An account that has had Pro, through a trial or a subscription, and has been on Free for at least 6 months gets the 14 days again, starting with its next trade. It never adds to Pro you already have.

Who sells Pro. Pro is sold by Susanne Zabst, who operates Traquil. The payment runs through a Stripe company whose legal name is Sold through Link, LLC ("Link"), as merchant of record: Link takes the payment, issues the receipt and invoice, and charges and pays the VAT. Link's purchase terms, shown at checkout, apply to the payment. These terms govern Pro and Traquil itself, and questions about either come to us.

Price and renewal. Pro costs the price shown on Plan & Billing and at checkout, monthly or yearly, including VAT where it applies. A subscription renews automatically at the end of each period, until you cancel, at the same price, except that once a founders price (below) has run its course the subscription renews at the normal price that checkout showed you. If we change the price, we will email you 30 days before the new price applies to you, together with how to cancel. A new price applies only from your next renewal, so you can always cancel before it does.

Cancelling. You can cancel at any time on Plan & Billing, in one step, or through Link. Pro stays active until the end of the period you have paid for, then your account moves to Free. Nothing is deleted. Cancelling stops the next payment; it does not refund the current period, unless the right of withdrawal below or the law gives you a refund.

Your right of withdrawal (consumers in the EU and the UK). You may withdraw from a Pro purchase within 14 days of buying it, without giving a reason. At checkout you will be asked to confirm that you want Pro to start straight away. Because you asked for that, a withdrawal is refunded minus a proportionate amount for the days of Pro you already had, as the law allows: withdraw on day 5 of a monthly plan and you get back the price of the other 25 days. The 14 days apply to a purchase, not to each automatic renewal of it. To withdraw, use "Withdraw from your purchase" on Plan & Billing, email us at the address below, ask Link's support, or send us the form at the end of these terms. Refunds go back to the payment method you used, within 14 days of your withdrawal.

If you are under 18. You must be 18 or over to buy Pro, and Link, which sells it, requires the same. If someone under 18 buys Pro anyway, we will refund the purchase in full when told.

Fair use of the AI features. The AI features have limits per hour, per day and over 30 days. They stop abuse and keep Pro's price sustainable, and they are sized so that normal use stays inside them, though very heavy use can reach the 30-day one. That 30-day limit follows the price you pay, so the founders price has a lower one than the full price. If you reach a limit, the AI pauses until older use rolls off, and everything else in Pro keeps working. A trial has lower limits than a paid plan.

The founders price. Until 100 people have bought Pro at it, Pro is offered at a founders price: half off the first year of a yearly plan, or half off the first 12 months of a monthly plan. After that the subscription renews at the normal price, unless you cancel before then. Checkout shows both prices before you pay, and Plan & Billing shows how many founders places are left. Each person can have the founders price once. A purchase you withdraw from gives its place back, and a withdrawal refund is worked out from what you actually paid.

Where Pro is not offered. Pro is not sold where sanctions law forbids it, and Link may refuse an order it is not allowed to accept.

Do not:

• Try to read, change or delete data belonging to another user, or probe the app for ways to do so.
• Break the app on purpose, overload it, or run automated traffic against it at a volume a person would not produce.
• Reverse engineer, decompile or copy the app, except where the law gives you a right to do so that cannot be signed away.
• Upload malware, or upload content you have no right to upload.
• Use the app for anything unlawful, or to help anyone else do so.
• Resell access, or present the app as your own product.

Reporting a security problem you find is welcome and is not a breach of these terms, as long as you report it privately and do not access other people's data along the way.

Your trades, notes, reviews and screenshots belong to you. We claim no ownership of them.

You give us only the narrow permission needed to run the service: to store your content, process it to produce your statistics, and display it back to you. That permission ends when you delete the content or your account. We will not publish it, sell it, or use it to train a model. The only people it goes to are the service providers named in the Privacy Policy, who handle it on our instructions and for nothing of their own, including, if and only if you switch the AI features on and use them, the AI provider named there.

You are responsible for having the right to upload whatever you upload, including screenshots taken from other platforms.

This is a small independently built product, not an enterprise service. There is no uptime guarantee, no support commitment and no service level agreement. It may be unavailable during maintenance or because something broke.

We may change features to improve Traquil, keep it secure, or follow the law, at no extra cost to you. If a change makes Pro clearly worse for you during a period you have paid for, we will tell you before it happens, and you may end your subscription within 30 days of the change and get back the part of the price you paid for the remaining time. If we ever close Traquil, we will give at least 30 days' notice, refund any period paid for but not yet used, and keep export working until the end.

Keep your own records. Your broker's statements, not this journal, are the authoritative record of your trading.

The app records and analyses trades you have already made. It does not give investment, financial, tax or legal advice, it makes no recommendations, and nothing in it should be treated as a reason to enter or exit a position. The Risk and Advice Disclaimer sets this out in full and forms part of these terms.

You can delete your account at any time from Settings. Deletion is permanent and removes your data as described in the Privacy Policy.

Deleting your account cancels any Pro subscription at once, so no further payment is taken. It does not by itself refund the current period. If you are still within the 14 days after buying, Settings will offer to withdraw first so you get the refund.

We may suspend or close an account that breaches these terms. Where it is reasonable to do so, we will warn you first and give you a chance to put it right. For a serious breach, such as attacking the service or trying to reach another user's data, we may act immediately.

The app is provided as it is. We do not warrant that it will be uninterrupted, error free, or that every number it displays is correct. Its statistics are computed from the values you enter, so an incorrect entry produces an incorrect statistic.

We are not liable for trading losses or for any decision you make using the app, because the app records and analyses trades and gives no advice. We are also not liable for indirect or consequential loss, such as lost profits. For anything else, our total liability is limited to what you paid for Pro in the 12 months before the event that caused the loss, or 500 kronor if that is more. We keep no backups of our own, so export your data from Settings from time to time.

Nothing here limits liability for intentional misconduct or gross negligence, or for anything else that cannot be limited by law. If you are a consumer, your mandatory rights under Swedish and EU consumer law are unaffected by these terms.

We may update these terms. If a change matters, we will ask you to accept the new version the next time you open the app, and you will see it before it applies to you. If you would rather not accept, you can delete your account yourself from Settings, or email us and we will delete it for you.

Swedish law governs these terms. Disputes go to the Swedish courts. If you are a consumer resident in another EU country, you keep the protection of the mandatory rules of the country you live in, and you may also bring a claim in the courts there.

If we cannot settle a complaint together, a consumer can take it to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, arn.se, which hears disputes free of charge. Consumers in other EU countries can get help from the European Consumer Centre in their own country.

Questions about these terms go to privacy@traquil.app.

If you want to withdraw from a Pro purchase by email instead of using Plan & Billing, you can copy this, fill it in and send it to privacy@traquil.app. You do not have to use it.

To Susanne Zabst, Traquil, privacy@traquil.app: I hereby give notice that I withdraw from my contract for the following service: Traquil Pro, bought on [date]. Name: [your name]. Email address on the account: [email]. Date: [date].